Bad luck

So bad luck.. i helped my friends to do the application for non resident of my uni.. But at last, my status still pending while their status (my friends) all approved !! SO mad !! what kind of system is UMS?? I already fed up with the way they are using to apply for non resident.. Everytime also need to re-register and the way that the officers treat us (student) not nice and not polite at all!! Do we need to beg so that we can get things done earlier?? I still couldn't understand...